Privacy Policy

Effective Date: [12-03-2025]

Welcome to Muftaax Delivery & Ride. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our app and services.

1. Information We Collect

We collect the following types of information when you use Muftaax:

1.1 Personal Information

  • Name, phone number, and email address
  • Location data (for ride and food delivery services)
  • Payment information (processed securely by third-party payment providers)

1.2 Usage Information

  • Device information (model, operating system, unique device identifiers)
  • IP address and app usage analytics
  • Order and ride history

1.3 Location Data

  • Real-time location to match you with drivers and restaurants
  • Pickup and drop-off locations for ride services
  • Delivery addresses for food orders

2. How We Use Your Information

We use your data to:

  • Process and deliver food orders
  • Provide ride services with multiple stops
  • Improve app functionality and user experience
  • Ensure safety and security of transactions
  • Provide customer support
  • Send updates, promotions, and service-related notifications

3. How We Share Your Information

We do not sell your personal information. However, we may share data with:

  • Drivers & Delivery Partners to fulfill your ride and food orders
  • Restaurants for processing your food orders
  • Payment Providers for secure transactions
  • Legal Authorities if required by law

4. Data Security

We use industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure.

5. Your Choices & Rights

  • You can access, update, or delete your account at any time.
  • You can enable or disable location services in your device settings.
  • You can unsubscribe from promotional messages.

6. Third-Party Services

Our app may contain links to third-party services (e.g., payment gateways). We are not responsible for their privacy practices.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app, and continued use of the app means you accept the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: [email protected]

By using Muftaax, you agree to this Privacy Policy.